Working Style

Today, business communications are no longer just simple face-to-face meetings—meetings now take place across different time zones and locations and through different languages, demanding more advanced methods of information delivery and sharing. In order to accelerate development for advanced communication technology that promotes diverse working styles and interaction, in 2015 Fuji Xerox established a new research organization, the Innovation Office, in Singapore. The Innovation Office’s role is to verify that our technology leads to solutions for each customer’s business challenges, working together with customers and partner companies in the Asia-Pacific region excluding Japan, in order to create the most advanced values. Following the verification, Fuji Xerox R&D Square in Japan then develops the Innovation Office’s research results into a specific solutions/services as a business to offer to customers. Research collaboration is also conducted with the FX Palo Alto Laboratory*1 in the U.S., where the most advanced technologies are being integrated. In Fuji Xerox R&D Square, research activities with a medium- to long-term perspective are conducted toward the commercialization of solutions and services. We plan to link these three research facilities utilizing the remote communications technology*2 developed by FX Palo Alto Laboratory to build a unique research environment, in which our researchers and customers work together for value verification in real time, regardless of their geographical locations whether in Japan, Silicon Valley, or Singapore.
Through the collaboration among these three facilities, Fuji Xerox aims to extend its solutions and services businesses that realize valuable communications, promptly responding to the global customer needs.

※1 FX Palo Alto Laboratory, Inc.: Research site established in California, U.S. in 1995. It conducts research into the document service and communication area with a long-term vision. The laboratory’s fortes are in multimedia technology and information technology.

※2 Remote communications technology: Technology that enables several locations to be connected with a remote conferencing system via web interface. Such systems create an environment just as if participants were attending a real meeting by offering natural conversation together.